FAQ

Need any help?

You will find most frequently asked questions below. Still having issues? Please contact us. Our technical staff loves to help you out.

Where do I place this script?

Best practice is to place the script within the opening and closing <head> tags.

What does this script do exactly?

FIU's servers do all the heavy lifting. This script simply asks FIU's servers if the current recipe or product page should be provided with buy buttons. And if so, where. The script then places these buttons.

Will this script slow my website down?

The script is executed asynchronously. Which means that other components on your page will continue to load and will never have to wait for this script to load. Furthermore, we do our utmost best to keep this script as small and fast as possible. That way, we are keeping your website fast.

How do I place a script like this one on my website?

There are multiple ways to place scripts on your website, but these depend on which CMS you are using. Therefore, we would like to refer you to the documentation of your CMS. Another option is to place the script through Google Tag Manager.

My consent tool labels the script as "unknownVendor". How do I fix that?

What's happening: No worries, this is a quick fix. Your cookie consent tool can see our script but doesn't recognise the owner yet, so it labels it unknownVendor and keeps it switched off.

What to do: In your consent tool, add Food Influencers United as a custom vendor for cdn.foodinfluencersunited.com, put it in a consent category (usually Marketing), then save and republish. Your tool may call this a custom vendor, a manual service or whitelisting a script; consentmanager, Cookiebot, OneTrust and Usercentrics all support it.

How to check: Reload a page and accept your cookie banner, then right-click the page, choose Inspect, and search (Ctrl+F, or Cmd+F on a Mac) for tagLogic.js. If you find a <script> with src="https://cdn.foodinfluencersunited.com/tagLogic.js", you're all set: that file only loads once our script is allowed to run. No match means it's still blocked.

Rather not dig into the code, or unsure which category to pick? Send us your site's URL at [email protected] and we'll happily confirm it's live and help you finish up.

How is the placement of the buttons determined?

There are two options. Option 1: you control the placement yourself by adding <div class="fiu-button-container"></div> to the desired location on your page. Option 2: let us handle it. We can configure the button placement on our side so you don't have to change your page templates.

What should I do when my URL structure changes?

FIU uses the URL of your pages as a unique identifier for your recipes. So when your URLs change, for example after a website redesign or migration, FIU will automatically re-discover and re-index all of your recipes. This is completely normal and nothing to worry about, but it may take a while for our servers to complete. Want the transition to happen right away? Just send us an email at [email protected] with the old and new URL format (e.g. /old-path/recipe-name to /new-path/recipe-name), and our team will take care of the rest so the switch happens instantly.

What should I do when my page layout or HTML changes?

That depends on how your buttons are set up. If you have placed the <div class="fiu-button-container"></div> element on your pages yourself, just make sure it stays in place after the changes. That's all! If the button placement is managed by FIU, please drop us an email at [email protected] and we'll update the configuration to match your new page layout.

I'm migrating to a new website, what should I check?

Migrating to a fresh stack? Run through this checklist before you flip the switch:
  • We assume your domain stays the same. If it's changing, email [email protected] first so we can coordinate.
  • schema.org markup is mandatory on your recipe and product pages. Without it, FIU can't identify your content on the new site.
  • Reinstall the CDN script on the new website. See the Installation page for the snippet.
  • Keep your URL paths identical where possible. This minimises downtime and avoids a re-indexing window. See the URL-structure FAQ if paths do need to change.
  • Button placement still works the two ways described in the placement FAQ. Pick the one that fits your new templates.
  • Let us know your toggle window by emailing [email protected] so we can be on standby during the switch.